Return Policy You have 21 (twenty-one) calendar days to request a return, starting from the date you receive the item. Please note that items marked as “final sale,” “clearance,” “as is,” or “made-to-order” (custom orders) are not eligible for return. All items that are not eligible for return will be clearly stated on the product description page, under the shipping and returns section. At this time, exchanges are not available. Please refer to the refund policy explained below. To be eligible for a return, the item must: - Be unused and unaltered, - Not be damaged due to customer use, - Be in the same condition as when it was received, - Be returned in its original packaging, - Be accompanied by the receipt or proof of purchase. ⸻ Refund Policy Return shipping costs are the responsibility of the customer and are non-refundable. If a refund is approved, the return shipping cost will be deducted from the refund amount. Once we receive the returned item, we will inspect it and notify you that the item has been received. We will promptly inform you of the status of your refund after the inspection process is completed. If the return is approved, we will process the refund to your bank account or the original method of payment used for the transaction.